Lost your place? Let's find it.

Most things have a quick fix. If yours doesn't, tell us and we'll roll up our sleeves.

Ask us anything

Open an issue at github.com/ourostack/gatefold/issues. A free GitHub account is all you need. Tell us your device, what you expected and what happened instead; a screenshot helps a lot. Please never post your password.

Quick answers

What do I need? A PocketBook Cloud account with some books in it, and an iPhone or iPad. Your PocketBook e-reader syncs with the same account, so turn on PocketBook Cloud sync on the e-reader if you'd like your place to travel both ways.

My shelf is empty. Gatefold shows the books in your PocketBook Cloud library. Check that the books are in the Cloud (upload them or sync them from your e-reader), then pull the shelf down to refresh.

I didn't land on the right page. Your e-reader has to sync its position to PocketBook Cloud first. Let it sync, then open the book in Gatefold again; if a newer place arrives while you're reading, Gatefold offers to catch you up.

"PocketBook Cloud would like you to sign in again." Your session ran out. Sign in again and your shelf and place come right back.

Can I read without the Cloud? Yes. Open your own EPUB files from the Files app, and books you've already downloaded read fine offline.

Does it cost anything? No. Gatefold is free, with no ads, subscriptions or in-app purchases.

Not the PocketBook help desk

Gatefold is independent and isn't made by PocketBook. For help with your e-reader or your PocketBook Cloud account itself, PocketBook's own support is the place to go.